Fields of expertise

A healthy, predictable cash flow is essential to a successful organisation. Defaulters put pressure on a company’s cash flow and create a heavy administrative and financial burden of work.

COTTYN guarantees fast, efficient and fair management of your recoveries, while respecting the social and humane image of your organisation. While you focus on the essentials and the core functions of your business, we ensure that your invoices are paid faster and unpaid receivables are limited.

COTTYN provides a full service, across language and national borders, with a focus on efficiency, a fast service, cost management and transparent information, saving you time and money.

Within our fully integrated collection process, all the players work, report and communicate on the same central software platform. This ensures a rapid administrative and procedural collection process, resulting in a higher recovery rate. All parties can access this software platform 24/7 to track the current status of each case.

Relevant information from all parties involved is made available in an automated and user-friendly manner. This includes payments, repayment plans, correspondence and other communications, documents, status, etc. We emphasise that there is 100% financial transparency (all amounts paid by the debtor are visible, including fees paid to the bailiff) which makes our way of working unique.

Every collection case is unique. Our collection process can be fully customised to meet particular processes or requirements, including the choice of successive actions and the intervals between them. In addition, you also decide what method we will use. The business approach, with maximum pressure. Or the social approach, with ample payment facilities. In any event, we adhere to a strict code of ethics that ensures your image will not be damaged.